Privacy Policy:

“” values your business and knows your privacy is important to you. Accordingly, “” has implemented this Privacy Policy to inform you of the information that “” collect from you, how it the information is collected and what “” do with it. By using this website you are accepting the practices described in this Privacy Policy.

How and when we collect information

“” collects "personal" information from you when you provide it to us. For example, if you purchase artwork(s) from “”, may collect your name, mailing address, telephone number and email address for delivery and confirmation purposes. If you subscribe or sign up to receive a subscription/sales offer/newsletter, “” will collect your email address. If you take advantage of special services offered by us, “” may collect other personal information about you. If you provide your debit/credit card details, it will not be known to “”, PayPal ( is used as the payment method for selling of artworks from “”.


What we do with your information

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from “” about new features, new artworks, new services and special offers that “” think you'll find valuable. If you take advantage of special offers made by “” marketing partners, with your consent, transfer your personal information to them. We may share your mailing address, phone/contact details with select third parties for delivery of the purchased artwork(s).

The personal information that you give us when you place an order is used to process and fulfill your order. “” also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.

“” partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

“” may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

Your choice to opt-out of certain communications

If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.

We link to other websites

“” website may contain links to websites operated by other companies. We are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of such other websites. This privacy statement applies solely to information collected by our website.

IP address and cookies

“” also collects "non-personal" information from you, such as your browser type, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website. Google analytics and are the service providers and they may/may not collect the “non-personal” information from you for website analysis and statistics/logs.

In addition, like almost all e-commerce web sites, “” uses "cookies" as “” website is built on Services provided by “” is not aware about how Cookies are managed and stored by and their partner website/web applications. Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don't store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is up to you. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its manufacturer. If you block our cookies, you may not be able to add items to your Cart, proceed to checkout, or use any other services. If you haven't changed your computer's settings, most likely your browser already accepts cookies. uses a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with the products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services.

How we protect your information

The security of your personal information is very important to us.

When you enter sensitive information such as a credit card number on “” registration or order forms, that information will be encrypted using secure socket layer technology (SSL). For purchases made online with credit/debit cards at “”, Payment Method is used. “” doesn’t store your credit/debit card number. “” do not store PIN data or 3-digit security codes.

“” is based on the services provided by, Partners of, and we cannot guarantee the absolute security provided by them and their services hosted at “”. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.

Children's privacy

“” services are intended for users ages 18 and older. Accordingly, “” will not knowingly collect or use any personal information from persons that we know to be under the age of 18.

Updating your personal information

If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting at “”.

Changes to our Privacy Policy

If we change our Privacy Policy, we will post a new version on our Website, which will become effective when posted. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

Contact us

If you ever have any questions regarding our privacy policy please contact at “” and write at

What is your return policy

“” stands behind its art with a 100% quality guarantee. Artworks are on the best paper on the market with fine colour pigments (Watercolor and Charcoal, both). Watercolour paintings are on 200/300 GSM Paper, Acid and Lignin Free. Cretacolor charcoal (compressed and soft) are used for Charcoal paintings. Few Charcoal paintings are already framed with mat finishing, preventing it from dust and Sunlight for years to come. Each artwork is created unique and signed by the artist Varun Gupta. 

“” does not accept returns. Works damaged in transit will not be exchanged and refunded. In case of cancellation, you are requested to email at with your details and receipt of purchase asking if artwork is already shipped to the destination. “” will refund the money, if artwork is/are not already shipped, after deducting the charges/fees claimed by bank/financial entity/institution, otherwise not. Cancellation refund may take some hours/days as this process might need involvement of banking/financial entities/institutions.

Please note that framers and shippers are external entities. Post will be done by New Zealand Post and postage charges are listed for each of the product with respect to its buyer’s Country or Region. Damage in transit if happens is out of “” control. “” will be happy to work with you to fix any damage that might occur. However, damage in transit is relatively rare and out of control of “”.

If your work is damaged or you received the wrong painting please email Varun Gupta at or phone at (NZ Time Zone – All Days, Time 9a.m. – 5p.m.)

Please note that “” works hard to ensure that all paintings are secured and displayed accurately, however screen resolutions and brightness may reflect sublet variations from the final printed edition.

Please email us as soon as you receive the artwork with your feedback at because you are an important customer and “” values its visitors, buyers and art lovers.

Last Updated on: July 2020

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